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Internet Banking Problems

Internet Banking Problems

The popularity of Internet banking is growing rapidly as the banking transactions are becoming faster and more convenient. However, there are certain problems associated with this facility, which are briefly discussed in this article.
Chandramita Bora
Internet banking has made banking transactions more convenient and less time-consuming. It has simply eliminated the long wearisome waiting-lines. But there are some problems that may be encountered while banking through the Internet, due to which many still prefer to go directly to a bank instead of availing this facility.

Internet Banking Issues

For carrying out banking transactions through the Internet, one needs to have some basic knowledge about computers and the Internet, which to some extent, limits the number of people willing to avail this facility. Many people who are not comfortable with computers and the Internet, find it difficult to use this service.

Therefore, online banking can be time-consuming for the beginners. Moreover, some people find it difficult to trust a completely mechanized system for carrying out their financial transactions. In many instances, a simple mistake like clicking a wrong button, may create a big problem. So, many individuals continue to worry and wonder if they have properly executed the transactions while availing the online banking facility.

However, this uneasiness can be avoided by printing the transaction receipt and keeping it with oneself, until the bank statement is received. While banking through the Internet, you have to be careful about the security of your internet bank account. The security of your account depends to a great extent on the security of your computer, and the password.

If information regarding your password or the pin number, and the banking transactions are leaked, hackers can gain access to your account. This can lead to unauthorized and criminal transactions being conducted without your knowledge. By the time you get receive your bank statement and detect such transactions, it may be too late.

So, you have to make sure that the banking session is secure, as in many instances you may encounter proxy websites. These proxy websites can easily access your bank account, if they can crack your user name, and the password or the pin number. Sometimes, internet banking can be time-consuming and tedious, as many websites take a long time to get started.

Your internet bank account may also take considerable time to get activated. Sometimes, you may encounter technical difficulties and connectivity problems while conducting the banking transactions. Of course, there is a customer care department in almost every bank to look into such matters, but you may not be able to get the necessary assistance on time due to the congestion in the internet and telephone network. But in normal banking, you can converse with a bank official to sort out the problem.

But nowadays, many banks have taken adequate measures to ward off the problems related to the security of the banking transactions carried out through the Internet. Customers can also follow some simple precautionary measures to avoid such problems. They should always refrain from disclosing the password to anyone. They should also change their passwords at regular intervals, and install antivirus software. Nowadays, online banking tutorials are provided by many banks to familiarize people with this service. You can avail this facility to use the Internet effectively for making your day-to-day financial transactions.